Cookies Policy
This Cookies Policy explains how Frumzi Casino uses cookies and similar technologies when you visit or use its website and related online services. It describes what these technologies do, why they may be used, and the choices available to you. This policy should be read together with our Privacy Policy and Terms and Conditions. By continuing to use the website, you acknowledge that cookies may be used as described below, subject to the choices and controls available through your browser or our cookie settings.
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What cookies are and how they work
Cookies are small text files or similar data files that may be placed on your computer, phone, tablet or another device when you visit a website. They allow the website to recognise a device, remember information about a visit and support particular functions. Some cookies are stored only for the duration of your browsing session. These are usually deleted when you close your browser. Other cookies remain on your device for a set period or until you remove them.
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We may also use technologies that perform a similar function to cookies. These may include pixels, tags, software development kits, local storage and other tracking or measurement tools. In this policy, we use the word cookies to refer to cookies and similar technologies unless a different explanation is needed.
Cookies do not normally contain information that directly identifies you, such as your name or full contact details. However, information collected through cookies may be linked with information held in your account or connected with your device, browser or online activity. Where this occurs, the information is handled in accordance with our Privacy Policy and applicable privacy requirements.
Cookies may help us deliver a website that is functional, secure and easier to use. They can support account access, remember selected settings, help us understand how visitors use different pages and assist with the detection of unusual or potentially harmful activity. The particular cookies used may change as the website, services, security arrangements or technology develop.
Types of cookies we may use
The cookies used on a website can generally be grouped into the categories below. A cookie may fall into more than one category depending on its purpose. The names, providers, duration and precise operation of individual cookies may vary from time to time.
Strictly necessary cookies
These cookies are needed for core website functions and may be used whether or not other cookie categories are accepted. They can support page navigation, session management, account sign-in, secure areas, fraud prevention, traffic management and the operation of essential forms. Without these cookies, some requested services may not work properly. Because they are necessary for the operation or security of the website, they may not be disabled through every cookie control.
Functionality cookies
Functionality cookies allow the website to remember choices you make. For example, they may remember a preferred language, region, display setting or other option that helps provide a more consistent experience. If these cookies are disabled, some preferences may need to be entered again during future visits, and certain features may operate in a less personalised way.
Performance and analytics cookies
These cookies help us understand how visitors interact with the website. They may collect information such as the pages viewed, the approximate time spent on a page, links selected, general device information, browser type and whether an error was displayed. This information is generally used in aggregated or statistical form to monitor performance, identify technical issues and improve content, navigation and functionality.
Security and risk-management cookies
Security-related cookies may help protect accounts, transactions and website systems. They can assist with recognising a returning session, identifying suspicious behaviour, reducing automated abuse and supporting measures designed to prevent fraud or unauthorised access. These cookies may be essential to the secure delivery of online gambling services and may continue to be used where required for security purposes.
Advertising and marketing cookies
Where used and where permitted, marketing cookies may help measure the effectiveness of campaigns, limit repeated advertising, understand how visitors reach the website and provide more relevant communications or advertising. These cookies may be set by us or by selected service providers acting on our behalf. You may be able to refuse this category through the cookie banner, preference centre or browser settings.
Cookies provided by third parties
Some cookies may be placed by third parties that provide services used on or in connection with the website. These providers may support analytics, security, advertising, payment-related functionality, customer assistance, content delivery or other technical operations. A third party may receive information from its cookies in accordance with its own privacy documentation and the arrangements governing its services.
We do not control every third-party cookie or the way a third-party provider processes information outside our services. Before accepting optional cookies, you should review the relevant information made available by the provider where it is accessible. Third-party services may change, and a provider may add, remove or replace cookies as its systems are updated.
Third-party cookies may collect information about activity across more than one website or service, depending on how the provider operates. The use of these cookies does not necessarily mean that we receive all information collected by the provider. Our use of third-party services remains subject to applicable laws, our contractual arrangements and the purposes for which the service is engaged.
- Cookies may be set by us or by a service provider working for us.
- Optional cookies may be refused through available cookie controls.
- Blocking third-party cookies may affect features that depend on external services.
- A third party may have its own privacy policy, retention practices and settings.
- The list of providers and technologies may change as our website and services develop.
Your cookie choices and browser controls
When available, the website may provide a cookie banner or preference centre that allows you to accept, refuse or adjust optional cookie categories. Your selection may be saved in a cookie or similar file so that the website can remember it. If you delete that file, change device or use a different browser, you may be asked to make your selection again.
You can also manage cookies through your browser settings. Most browsers allow you to view stored cookies, delete existing cookies, block cookies from particular websites, block third-party cookies or prevent cookies from being stored. The steps differ between browsers and devices, so you should refer to the relevant browser help information for instructions.
You may be able to use private browsing or similar device features to limit local storage of browsing information. These features do not necessarily prevent all data collection, and they may not disable cookies that are required for security, account access or core website operation.
If you disable or delete cookies, some parts of the website may not function as intended. You may be unable to sign in smoothly, keep selected settings, complete certain forms, use account features or access services that rely on a secure session. Refusing optional cookies should not normally prevent access to essential website functions, but the experience may be less convenient.
- Review the cookie choices shown when you first visit the website.
- Select the categories you are comfortable accepting, where controls are provided.
- Use your browser or device settings to delete or block cookies if you prefer.
- Review your choices after clearing browser data, changing devices or using another browser.
- Contact us through the support method made available on the website if you need general assistance with the available cookie controls.
Information, retention and policy updates
The information collected through cookies may include an internet protocol address, device or browser details, operating system information, general location information, pages visited, actions taken on the website, referral information and technical event data. The information collected depends on the cookie and its purpose. We take reasonable steps to use information for legitimate business, service, security, compliance and improvement purposes.
Cookies may be session-based or persistent. Session cookies are generally removed when the browsing session ends. Persistent cookies remain for the period determined for that cookie or until they are deleted. Retention periods can differ according to the purpose of the cookie, technical requirements, security needs, legal obligations and the practices of the relevant service provider.
Information collected through cookies may be stored or processed by us or by service providers in locations permitted under applicable law. Where personal information is involved, our handling of that information is explained in the Privacy Policy. We apply reasonable measures intended to protect information from misuse, interference, loss and unauthorised access, modification or disclosure, while no online system can be guaranteed to be completely secure.
We may update this Cookies Policy to reflect changes in technology, website functionality, service providers, legal requirements or our data-handling practices. The updated version will be published on this page with a revised date where appropriate. You should review this page periodically, particularly if you change your cookie preferences or continue using the website after an update.
If you have a question about this policy or need help understanding the cookie choices available on the website, please use the customer support or other communication channel displayed on the website. We will not ask you to publish sensitive account, payment or identity information in a public message. For information about personal information requests, please refer to the Privacy Policy and follow the process described there.
